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Director of Tech Support

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

Cuemby operates as a diversified entity with various organizational forms, including Incorporated (INC), Limited Liability Company (LLC), and Sociedad por Acciones Simplificada (S.A.S.), Cuemby Cloud Platform (INC) among others. These entities, each governed under the Cuemby umbrella, reflect our multinational presence and adaptability to different legal and business environments. The world Cuemby is a trademark registered since 2024 with history of existence for 2010.

About Cuemby

Cuemby is an ecosystem focused on making cloud native technologies and Kubernetes simple. Our AI-powered platform is designed to enhance developers' productivity, supply robust security, and ensure cost efficiency. We are a community that empowers developers worldwide with innovative tools and services. Cuemby's focus is on making cloud technology accessible to everyone, regardless of the size of their organization. Join us today and revolutionize your cloud experience.

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As the Director of Tech Support at Cuemby, you play a pivotal role in orchestrating technical projects, ensuring their successful planning, management, and execution. Your responsibilities encompass aligning technology initiatives with the overarching goals of the company to enhance operational efficiency and service productivity. By overseeing the integration of technologies and strategies, you drive continuous improvement across processes and services, contributing significantly to the company's success.

Key Responsibilities

Lead, mentor, and manage the tech support team, providing guidance and support to ensure efficient operations.
Develop and implement a strategic vision for tech support, aligning it with company goals and customer needs.
Ensure the delivery of high-quality technical support and resolve complex technical issues efficiently.
Ensure that systems are running smoothly through regular testing and monitoring.
Identify weaknesses and potential risks to the system.
Establish information security management strategies.
Collaborate with customers to understand their technical requirements, address concerns, and provide effective solutions.
Define and track key performance metrics, analyze data, and implement improvements to enhance support quality.
Manage the allocation of resources, including staffing, equipment, and tools, to optimize support operations.
Identify process inefficiencies and implement improvements to streamline support workflows.
Develop and manage the tech support budget, ensuring cost-effectiveness and resource allocation.
Collaborate with other departments, including product development and sales, to provide insights and drive product improvements based on customer feedback.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Engineering

Full time / Remote

Employee Relationship Specialist

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As an Employee Relationship Specialist at Cuemby, your role revolves around fostering a productive work environment in line with our organizational objectives. You'll manage employee data and files, overseeing training initiatives in collaboration with HR specialists to ensure all employees have the tools and knowledge needed to excel. By cultivating positive employee relations and offering support throughout the employee lifecycle, you play a key role in driving our collective success.

Key Responsibilities

Develop and implement programs to boost employee morale and engagement.
Address workplace conflicts and grievances in a fair and timely manner.
Provide guidance and support to employees on HR-related matters, policies, and procedures.
Facilitate effective communication between employees and management.
Establish and manage employee feedback channels and surveys.
Assist in performance evaluation processes, providing constructive feedback and recognition.
Collaborate in onboarding processes for new hires and conduct exit interviews for departing employees.
Identify training needs and organize professional development opportunities.
Promote diversity and inclusion initiatives and ensure a respectful workplace.
Ensure compliance with labor laws, company policies, and regulations.
Communicate compensation and benefit programs, such as medical, insurance, retirement, and savings plans, and enrolls workers in specified programs

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Human Capital

Full time / Remote

Product Manager

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As a Product Manager at Cuemby, you'll lead a dynamic development team in driving innovation and expansion within our product offerings. We seek a candidate with a discerning eye for identifying consumer needs and a proactive approach to product development. Your expertise as a market analyst will be instrumental in strategizing the entire product lifecycle, from inception to market launch. We value a confident leader who can effectively collaborate with cross-functional teams to deliver products that enhance customer experience and capture market opportunities.

Key Responsibilities

Product Strategy: Develop and execute the product strategy, including defining product goals, features, and roadmap.
Market Research: Conduct market research, analyze customer needs, and identify market trends and opportunities.
Requirements Gathering: Collaborate with stakeholders to gather product requirements and prioritize them based on business goals and user needs.
Product Development: Work closely with the engineering and design teams to oversee the development process, ensuring timely and high-quality product releases.
Cross-Functional Collaboration: Collaborate with marketing, sales, and customer support teams to ensure successful product launches and customer satisfaction.
Product Testing: Plan and conduct product testing, gather feedback, and iterate on product improvements.
Product Launch: Develop and execute go-to-market strategies for new product launches, including pricing, positioning, and marketing campaigns.
Product Performance: Monitor product performance, analyze metrics, and identify opportunities for enhancements or modifications.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Product

Full time / Remote

Lead Site Reliability Engineer

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As the Lead Site Reliability Engineer at Cuemby, you lead the analysis of chronic and critical issues, assess products and services, and propose enhancements to optimize service outcomes. Collaborating closely with product, engineering, and architecture teams, you design and implement solutions aimed at enhancing customer experience and minimizing costs. Your responsibilities extend to building, testing, and operationalizing tools and applications to drive operational excellence. Furthermore, you provide mentorship and guidance to engineers and serve as an escalation point for our global command center staff.

Key Responsibilities

SRE Strategy: Develop and lead the implementation of the Site Reliability Engineering (SRE) strategy, aligning it with business objectives.
Reliability and Availability: Ensure the high reliability and availability of systems and services through proactive monitoring, incident management, and capacity planning.
Automation: Develop and maintain automation tools and scripts for infrastructure provisioning, configuration management, and deployments.
Incident Response: Lead incident response efforts, conduct post-mortems, and implement improvements to prevent recurrence.
Infrastructure as Code (IAC): Implement and manage infrastructure as code (IAC) practices for automated infrastructure provisioning.
Scalability: Work on scalability initiatives to accommodate growing user demands.
Performance Optimization: Identify and resolve performance bottlenecks and optimize system performance.
Security: Collaborate with security teams to implement and enforce security measures and best practices.
Documentation: Create and maintain comprehensive documentation for SRE processes and configurations.
Team Leadership: Lead and mentor the SRE team, fostering their professional growth.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Engineering

Full time / Remote

Project Manager

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As a Project Manager at Cuemby, you will take charge of overseeing the execution of our company's ongoing projects, collaborating closely with team members to uphold project requirements, deadlines, and schedules. Your role entails delivering project deliverables, compiling status reports, and devising robust communication strategies for effective project coordination. The ideal candidate will demonstrate a track record of successful project management and possess the leadership skills necessary to guide teams of diverse sizes towards project success.

Key Responsibilities

Project Planning: Develop detailed project plans, including scope, timelines, budgets, and resource allocation.
Team Leadership: Lead and motivate cross-functional project teams, setting clear goals and responsibilities.
Stakeholder Communication: Serve as the main point of contact for project stakeholders, ensuring effective communication and addressing any issues promptly.
Risk Management:Identify and mitigate project risks, issues, and challenges to ensure project success.
Task Assignment: Assign tasks and responsibilities to team members, track progress, and ensure adherence to project schedules.
Budget Management:Monitor project budgets, track expenses, and ensure cost-effectiveness throughout the project lifecycle.
Quality Control: Oversee project deliverables and ensure they meet or exceed quality standards and client expectations.
Reporting: Prepare regular project status reports for stakeholders and senior management, highlighting key milestones and potential roadblocks.
Change Management: Manage scope changes and ensure proper documentation and communication to all relevant parties.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Executive

Full time / Remote

Product Director

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As the Product Director at Cuemby, you assume a pivotal role in orchestrating the strategic planning, development, and successful launch of our products, ensuring alignment with market demands and organizational goals. Your profound understanding of the product's influence on our success underscores the critical nature of your position within the company's framework, embodying a key driver of our product innovation and market leadership.

Key Responsibilities

Product Strategy: Develop and execute a comprehensive product strategy that aligns with the company's vision and goals.
Market Research: Conduct market research, analyze customer needs, and identify market trends and opportunities.
Requirements Gathering: Collaborate with stakeholders to gather product requirements and prioritize them based on business goals and user needs.
Product Development: Oversee the entire product development process, ensuring timely and high-quality product releases.
Cross-Functional Leadership: Lead and mentor cross-functional product teams, including product managers, designers, and engineers.
Product Roadmap: Define and communicate the product roadmap, priorities, and milestones to stakeholders.
Product Testing: Plan and conduct product testing, gather feedback, and iterate on product improvements.
Product Launch: Develop and execute go-to-market strategies for new product launches, including pricing, positioning, and marketing campaigns.
Product Performance: Monitor product performance, analyze metrics, and identify opportunities for enhancements or modifications.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Product

Full time / Remote

QA Director

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As the QA Director at Cuemby, you play a pivotal role in driving strategic planning and ensuring quality throughout the entire product development lifecycle, with a strong emphasis on quality ownership from inception. You oversee QA environments across all products, collaborating closely with the DevOps team to define optimal solutions. Your responsibilities encompass test planning, execution, quality assurance, issue tracking, and the delivery and maintenance of automated scenarios and frameworks in line with industry best practices.

Key Responsibilities

Quality Strategy: Develop and execute the company's quality strategy, aligning it with business goals and objectives.
Quality Standards: Establish and enforce quality standards, policies, and procedures across the organization.
Team Leadership: Lead, mentor, and manage the QA team, fostering a culture of excellence and continuous improvement.
Quality Audits: Conduct regular audits and inspections to identify areas for improvement and ensure compliance with quality standards.
Quality Metrics: Define and track key quality metrics, analyze data, and prepare reports for management.
Process Improvement: Identify process inefficiencies and implement improvements to enhance overall quality and efficiency.
Collaboration: Collaborate with cross-functional teams, including development, product management, and customer support, to ensure quality goals are met.
Compliance: Ensure the organization complies with industry-specific quality regulations and standards.
Customer Feedback: Gather and analyze customer feedback and complaints, taking corrective actions when necessary.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Engineering

Full time / Remote

Lead Kubernetes Solutions Architect

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As the Lead Kubernetes Solutions Architect at Cuemby, you spearhead the advancement and execution of the pioneering data management solution tailored for first-party storage services. Your primary role involves architecting the new infrastructure, leading 1P design initiatives, and serving as a prominent advocate within the Kubernetes community. You concentrate on developing a robust data intelligence platform on Kubernetes, empowering multi-cloud data migration, mobility, and security to cater to a range of customer-centric solutions, encompassing CI/CD, AI, and diverse production use cases.

Key Responsibilities

Solution Design: Lead the design and development of Kubernetes-based solutions that meet client requirements and align with best practices.
Client Collaboration: Work closely with clients to understand their needs, provide technical guidance, and ensure successful implementation.
Kubernetes Expertise: Serve as the subject matter expert on Kubernetes, staying up-to-date with the latest features and enhancements.
Architecture Documentation: Create comprehensive architecture documentation for Kubernetes solutions, including diagrams and technical specifications.
Team Leadership: Lead a team of Kubernetes architects and engineers, providing mentorship and guidance.
Deployment and Maintenance: Oversee the deployment of Kubernetes clusters and ensure ongoing maintenance and optimization.
Troubleshooting: Identify and resolve complex issues related to Kubernetes deployments and configurations.
Security: Implement and enforce security best practices for Kubernetes environments.
Training and Knowledge Sharing: Provide training to internal teams and clients on Kubernetes best practices and usage.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Engineering

Full time / Remote

QA Engineer

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As a QA Engineer at Cuemby, you will be instrumental in ensuring the quality of our products through the development and execution of exploratory and automated tests. Your responsibilities encompass designing and implementing tests, debugging, and defining corrective actions, as well as reviewing system requirements and tracking quality assurance metrics. Your role is pivotal in our product development process, as you conduct thorough tests pre-launch to guarantee smooth software operation and alignment with client requirements, all while maintaining cost-effectiveness.

Key Responsibilities

Test Planning: Develop test plans, test cases, and test scripts based on project requirements and specifications.
Test Execution: Execute manual and automated tests to identify defects, track issues, and ensure product quality.
Defect Tracking: Identify and document defects and issues, communicate findings to the development team, and verify bug fixes.
Regression Testing: Perform regression testing to ensure that new features or changes do not adversely impact existing functionality.
Test Automation: Develop and maintain automated test scripts and frameworks for efficient testing.
Quality Standards: Contribute to the establishment and enforcement of quality standards, processes, and best practices.
Continuous Improvement: Collaborate with cross-functional teams to improve testing processes and methodologies.
Documentation: Create and maintain test documentation, including test plans, test cases, and test reports.
Performance Testing: Conduct performance testing to assess system scalability, reliability, and responsiveness.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Engineering

Full time / Remote

Sales Engineer

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As a Sales Engineer at Cuemby, you play a pivotal role in facilitating the sales process for complex scientific and technological products or services. Your expertise lies in maintaining a comprehensive understanding of our products' intricacies, functions, and applications, aiding in closing sales where technical expertise is essential to meet clients' requirements. Success in this role hinges on your ability to effectively communicate our technical offerings to non-technical clients, driven by a passion to achieve sales objectives while delivering exceptional customer service and salesmanship.

Key Responsibilities

Preparing and developing technical presentations to explain our company's products or services to customers.
Discussing equipment needs and system requirements with customers and engineers.
Collaborating with sales teams to understand customer requirements and provide sales support.
Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales, and arranging deliveries.
Researching, developing and modifying products to meet customers' technical requirements and needs.
Helping customers who have problems with installed products and recommending improved or upgraded materials and machinery.
Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
Identifying areas for improvement and communicating these issues as well as possible solutions to upper management.
Setting and achieving sales goals and quotas.
Training other members of the sales team on the technical aspects of the company's products and services.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Sales

Full time / Remote

Sales Representative

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

As a Sales Representative at Cuemby, you're an integral part of our dynamic team, responsible for effectively showcasing our technical products and their functionalities to potential customers. Your role involves understanding customer needs, recommending suitable products, and demonstrating their capabilities. Success in this position requires building strong relationships with existing clients while actively seeking new opportunities. A top-tier Sales Representative should possess a deep understanding of both our products and competitors', with the ability to translate technical jargon into accessible language for non-technical clients, ensuring effective communication and customer satisfaction.

Key Responsibilities

Client Acquisition: Identify and prospect potential clients through various channels, including cold calling, networking, and referrals.
Sales Presentations: Deliver compelling product or service presentations to potential clients, highlighting key features and benefits.
Relationship Building: Build and maintain strong and lasting relationships with clients, understanding their needs, and providing tailored solutions.
Sales Targets: Meet or exceed monthly and quarterly sales targets and quotas.
Product Knowledge: Stay informed about the company's products or services to effectively communicate their value to clients.
Negotiation: Negotiate contract terms, pricing agreements, and payment terms with clients.
Sales Reporting: Maintain accurate and up-to-date records of sales activities, leads, and customer interactions using CRM software.
Market Research: Stay updated on industry trends, market conditions, and competitor activities.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Sales

Full time / Remote

Site Reliability Engineer (SRE)

Cuemby:

Cuemby acknowledging as a Cuemby INC, LLC, S.A.S. and other entity under Cuemby's governance.

About Cuemby

Principal Slogan of our company: “Making Cloud Native & Kubernetes Simple”

The Role

We are seeking a Site Reliability Engineer (SRE) who will play a crucial role in ensuring our software not only delivers a rich feature set but also maintains high availability and performance standards. This position is ideal for an experienced SRE eager to work with massive-scale data in real-time, offer fresh perspectives, and collaborate with cross-functional teams. Your efforts will enhance user experiences and foster positive interactions across all touchpoints of our services.

Responsibilities

Reliability and Availability: Ensure the high reliability and availability of systems and services through proactive monitoring and maintenance.
Incident Response: Manage incident response activities, including detailed post-mortem analyses and the implementation of corrective measures to prevent future occurrences.
Performance Optimization: Diagnose and resolve performance bottlenecks, enhancing system efficiency and user satisfaction.
Automation: Create, implement, and maintain automation tools and scripts for efficient infrastructure provisioning and configuration management.
Infrastructure as Code (IAC): Employ IAC practices for seamless and automated infrastructure provisioning, promoting consistency and speed in deployments.
Scalability: Lead scalability projects to support increasing demands, ensuring our infrastructure evolves in line with user needs and business growth.
Security: Work closely with the security team to integrate and uphold stringent security protocols and best practices, safeguarding our systems and data.
Monitoring and Alerts: Configure and refine monitoring tools and alert systems to preemptively detect and address potential issues before they impact users.
Documentation: Develop and maintain detailed documentation for SRE processes, systems configurations, and operational procedures, facilitating knowledge sharing and operational excellence.

Perks

Remote-First Culture: Work from anywhere! We believe in flexibility and choosing your adventure.
Stock Options: You're not just an employee; you're a partner. Let's grow together with stock options that make you a true stakeholder.
A Values-Driven Environment: Respect, Responsibility, and Commitment aren't just words to us; they're the pillars of our culture.
Community Focus: We're all about giving back. Join us in our mission to contribute to the open-source community and make a real impact.

Who You Are

A visionary with a knack for product storytelling.
A collaborative leader who thrives in cross-functional teams.
Passionate about technology, especially in AI and cloud platforms.
A champion of user experience and customer satisfaction.
An advocate for open-source communities and collaborative innovation.

Cuemby is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Delray Beach, United States

Engineering

Full time / Remote

We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.