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Got a question or facing a challenge with the Cuemby platform? Post it here! This section is dedicated to addressing your queries and problems. Benefit from the collective wisdom of the Cuemby team and our vibrant community members who are here to assist you in finding the best solutions.

The Solutions and Guides Forum is specifically designed to help you navigate any challenges you encounter while using the Cuemby Cloud Platform (CCP) and to leverage the collective knowledge of both the Cuemby team and our experienced community. This category is the perfect place to post:

  • Questions about how to use CCP to achieve your business needs: Ask how CCP can be tailored to support your specific business objectives.
  • Problems you encounter in daily usage: If you’re facing issues with specific features or encountering unexpected behavior in CCP, share your concerns here for troubleshooting assistance.
  • Best practices for integration and configuration: Seek advice on integrating CCP with your existing environments, or configuration to ensure you are getting the most out of your platform.
  • Guidance on security setups: Post questions about configuring security measures, managing user permissions, or ensuring compliance with industry standards within CCP.
  • Performance optimization queries: If you are looking to improve the performance of your applications or optimize the resource usage on CCP, ask for tips and strategies from those who have tackled similar challenges.

By sharing your questions and problems in this category, you not only get the help you need but also contribute to a growing repository of knowledge that can benefit the entire community.

Before you ask - please make sure to search for a similar question. You can search questions by their title or tags. It’s also OK to answer your own question.

Please avoid asking questions that are too subjective and argumentative or not relevant to this community.

When contributing to the Solutions and Guides Forum, it's important to focus on making posts that are actionable and conducive to the development of the Cuemby's products and service offerings. To maintain the quality and relevance of discussions, please avoid the following in your posts:

  • Subjective or open-ended posts: Avoid posts that do not prompt a specific action or improvement, such as “What’s your favorite service offerings?” Such inquiries do not generate actionable feature requests or improvements.
  • Rhetorical or hypothetical questions: Refrain from posting questions where the answer is already implied or where you are exploring hypothetical scenarios without practical relevance, such as “What if we had unlimited resources?”

    Posts that do not seek to solve a specific problem:  Ensure your post is aimed at addressing a real issue or need within the platform, rather than sharing general curiosities or opinions, like “I’m curious if others think we should change this.”

    Rants or non-constructive criticism: Posts should not serve as a venting mechanism. For example, avoid statements like “This service is poorly designed, don’t you agree?” Instead, offer constructive feedback and specific suggestions for improvement.

    Posts that duplicate existing discussions: Before making a post, check if there is already an active discussion about the same feature or improvement. This helps prevent fragmentation of ideas and keeps the conversation focused.

Additionally, please ensure your posts adhere to the following guidelines to foster productive and respectful discussions:

  • Keep responses on-topic:  Responses should directly address the original post. Do not shift the discussion to unrelated topics or expand it beyond the scope of the initial request.
  • Avoid commenting within answers: If you need to respond to another user’s post, use the comment feature rather than posting an answer. This keeps the thread organized and focused.
  • Provide complete answers: While linking to external resources for further reading is helpful, ensure that your answer stands on its own with a clear and complete explanation. Links should support your contribution, not substitute it.

By adhering to these guidelines, you will help ensure that the Solutions and Guides forum remains a productive space for fostering innovation and practical enhancements to the Cuemby Cloud Platform and its service offerings.

Answers should not add or expand questions. Instead, either edit the question or add a comment.

Answers should not comment other answers. Instead add a comment on the other answers.

Answers shouldn't just point to other questions.Instead add a comment indicating "Possible duplicate of...". However, it's fine to include links to other questions or answers providing relevant additional information.

Answers shouldn't just provide a link a solution. Instead provide the solution description text in your answer, even if it's just a copy/paste. Links are welcome, but should be complementary to answer, referring sources or additional reading.

Answers should not start debates This community Q&A is not a discussion group. Please avoid holding debates in your answers as they tend to dilute the essence of questions and answers. For brief discussions please use commenting facility.

When a question or answer is upvoted, the user who posted them will gain some points, which are called "karma points". These points serve as a rough measure of the community trust to him/her. Various moderation tasks are gradually assigned to the users based on those points.

For example, if you ask an interesting question or give a helpful answer, your input will be upvoted. On the other hand if the answer is misleading - it will be downvoted. Each vote in favor will generate 10 points, each vote against will subtract 2 points. There is a limit of 200 points that can be accumulated for a question or answer per day. The table given at the end explains reputation point requirements for each type of moderation task.

The goal of this site is create a relevant knowledge base that would answer questions related to Cuemby.

Therefore questions and answers can be edited like wiki pages by experienced users of this site in order to improve the overall quality of the knowledge base content. Such privileges are granted based on user karma level: you will be able to do the same once your karma gets high enough.

If this approach is not for you, please respect the community.

Here a table with the privileges and the karma level